| "I selected CRS and Retail Pro because I believed I would get great support and I haven't been disappointed. I find the Help technicians to be helpful, personable, friendly - I feel like I know them, even though I've only met one in person. What would make me happier? Not much: shorter wait times on the phone and getting the one technician who seems less knowledgeable up to speed. But generally speaking, I love you guys - you're doing a great job and I am really comfortable with our decision to go with CRS/Retail Pro." -Elizabeth |
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The Happiness Advantage by Shawn Achor |
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Book: The Happiness Advantage Author: Shawn Achor
Reviewed By: Scott Smith, General Manager
The first job I had after leaving school was with a 200 year old company that made cookies! A place that you would think in a day filled with Chocolate, teddy bears, sweet jam fillings and marshmallow, would be a pretty happy place. Unfortunately this was not the case, and in fact it was a pretty bleak place to work, extremely formal and looking back very restricted, resulting in extreme complacency...with the exception of one shinning light! The national marketing manager at the time was always smiling, attacked every business challenge with a positive and enthusiastic attitude and NEVER failed to stop and ask about your day, even with a lowly sales cadet like me. Throughout my life the cookie company marketing manager has been the benchmark for my business life and a true inspiration to myself and I am sure thousands of others....The Happiness Advantage explains how and why this attitude ensures business success. The book does a great job of putting all the elements together that define happy work environments and outlines very helpful techniques for achieving those happiness goals in your business or own work life. Enjoy...I hope this book will make you smile! .
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